Fast, easy and efficient: New Human Resources Service Helps You Get Answers

This spring, Bon Secours will roll out the next phase of a new Human Resources (HR) model that transforms how HR services are delivered across our health system. Employees will be able to easily access the HR-related information they need, when they need it through a coordinated service model that will provide greater consistency, efficiency and accessibility.

The Human Resources Operations Center (HROC), staffed by Bon Secours HR professionals, will open this spring, along with the web-based AskHR service, providing customized 24/7 access to HR-related information. AskHR will provide self-service answers to employees’ questions on a wide variety of topics like retirement and health plan benefits, tuition assistance, leave issues, policies and more.

If employees need more help, they can send an inquiry anytime or call HR Service Advisors in HROC during business hours. Local system HR business partners will continue to support leadership development as well as employee relations, engagement and retention. Employees’ personal information will remain secure and confidential.

In the coming weeks, current HR staff will be engaged in training for the new model, which may result in some delays in responding to you in as timely a manner as they would like.  Thank you for your understanding.

Look for more information and training sessions soon.